Analysis of the Role of Change Agent, Motivation, And Work Environment on Employee Performance Through Job Satisfaction as an Intervening Variable for Permanent Employees At The Representative Office Of Bank Indonesia Jember

ABSTRACT : This research objective is to analyze the role of change agents, motivation and work environment on employee performance through job satisfaction as an intervening variable for permanent employees at the Bank Indonesia Jember Representative Office. This research used the Explanatory Research type. The population in this study were all permanent employees of the Bank Indonesia Representative Office (KPwBI) Jember, totaling 47 employees. Because the population is small, under 100, the entire population is used as a sample (census). The data analysis method used Structural Equation Modeling (SEM) with the SmartPLS application. The research results showed that 1) Change agents have less significant influence on employee performance, 2) Change agents have less significant influence on job satisfaction, 3) Change agents have less significant influence on employee performance through the intervening variable job satisfaction, 4) Motivation has less significant influence on performance employees, 5) Motivation has a significant effect on employee satisfaction, 6) Motivation has a significant effect on employee performance through the intervening variable job satisfaction, 7) Work environment has no significant effect on employee performance, 8) Work environment has a significant effect on job satisfaction, 9) Work environment has a significant effect on employee performance through the intervening variable job satisfaction, 10) Job satisfaction has a significant effect on employee performance, 11) The intervening variable job satisfaction has a perfect effect on the change agent, motivation and work environment variables on employee performance.

Keywords –change agent, motivation, work environment, job satisfaction