A Study of the Impact of Tutor’s Support and Undergraduate Student’s Academic Satisfaction

ABSTRACT : The range of ways by which tutors facilitate teaching and learning of undergraduate students has proven to be a prerequisite academic framework that needs to be investigated. This study aimed at providing a contribution in the investigation of the relationship between tutors‟ support and engineering students‟ academic satisfaction. Furthermore, it meant to add into the accumulated amount of knowledge of educators and policy makers in the MENA region. A sample size of 47 first year students, taking a core subject, was analysed in spring 2016 & 2017 for the same tutor. Another sample of 97 students of the same subject (ENGG104) taught by two different tutors. The evaluation involved 6-point Likert questionnaire measuring the effectiveness of the tutor from students‟ perspectives. The study found that tutors have an essential role in student‟s academic success.
KEYWORDS: Tutors’ Support; Students’ Academic Satisfaction; Students’ Retention; Students’ Laboratory
Experience