The Effect of Work Environment and Competency on Performance that is Intervening by the Work Motivation of Employees at Bank Jambi Branch of Sungai Penuh

ABSTRACT : The purpose of this study was to determine the effect of the work environment and competence on performance mediated by work motivation of employee at Bank Jambi Branch of Sungai Penuh. The research method with a quantitative approach with the path analysis method. Data collection techniques with questionnaires, observation and interviews. The respondents of this study were 46 employees at Bank Jambi Branch of Sungai Penuh. The sampling method uses the total sampling method in which the entire population in this study is the research sample. Hypothesis testing is calculated with the IBM Statistical Package for Social Science (SPSS) program version 24.0. The results of this study found that the work environment has a significant effect on motivation, competence has a significant effect on motivation, motivation has a significant effect on performance, work environment has a significant effect on performance, competence has no significant effect on performance, indirectly the work environment through motivation has a significant effect on performance and indirectly competence through motivation has a significant influence on the performance employee at Bank Jambi Branch of Sungai Penuh.