ABSTRACT : Unlimited technological developments in today’s digital era are increasingly complete with the presence of Financial Technology (fintech) services. At this time, the growing development of fintech transactions in Indonesia is one of the crucial tasks of the Government to respond to the form of legal protection, both for business operators and for the public who act as consumers. This study analyzes the development of preventive forms of legal protection in fintech services. This research is normative legal research using a statutory approach and a conceptual approach. The results show that the provision of Fintech services in Indonesia has been accommodated in the Prevailing Laws since 2016, namely through Bank Indonesia Regulations and Financial Services Authority Regulations. Bank Indonesia Regulations and Financial Services Authority Regulations governing Fintech services are a means of legal protection for businesses and consumers
both preventively and repressively. Preventive legal protection in Fintech services in Indonesia has experienced developments with the obligation for financial services businesses to establish consumer complaint service institutions as part of the implementation of internal supervision.
KEYWORDS: Fintech, Consumer, Legal Protection