The Role of Good Governance on Health Service Delivery: A Case of Hargeisa Group Hospital in Hargeisa, Somaliland

ABSTRACT :This paper is designed to explore the role of good governance on health service delivery atHargeisa Group Hospital (HGH) in Hargeisa, Somaliland, since the problem statement of this studymentions numerous challenges which exist at HGH’s health service delivery mechanism which aroseduring the Civid-19. Therefore, the general objective of this study is to identify the role of good governance onhealth service delivery. Further along, the study employed mixed approach method of research, specifically casestudy research design were used, and also the participants of the study were 20 persons who have experienced atHGH. Moreover, study revealed that good governance improves health services’ availability, equity,fairness, transparency, effectiveness, affordability, efficiency, appropriateness, comprehensiveness and etc. Inemphasis, the study found, that good governance have not fully implemented at HGH. Whereas, study foundthat factors which negatively influences the good governance implementation at HGH. Lastly, the studysuggests some critical points or remedies to solve the problems mentioned within the study.

Keywords: Good Governance, Health Services, Hargeisa Group Hospital,Covid-19, JPLG