The Role of Leadership, Employee Commitment and Organizational Citizenship Behavior on Employee Performance Improvement

ABSTRACT : Employees are important assets in an organization, both government and private organizations. Employee performance is important to get attention for every leaderIn an organization or agency. This paper aims to determine and analyze the impact of leadership in an organization and employee commitment and OCB in an effort to improve employee performance for employees in the General Secretary’s environment. Jember Regency. The population in this study are all employees who have worked in the Regional Secretariat. Regency. Jember which in this case amounted to 98 people, all of whom were used as research samples. To describe the respondent’s condition related to gender, age and education and to describe it, descriptive analysis is used. Data validity test and data reliability test were also used to determine whether the questionnaire used was valid and reliable. The developed hypothesis also needs to be tested so that the proposed hypothesis is accepted or rejected, and the tool used is SEM with WarpPLS version 6.0. The results of the first study on the basis of statistical analysis revealed that leadership has an impact on employee performance. The second result is that employee commitment has a positive and significant effect on employee performance in the Sekda environment. Regency. Jember. The last result is that employee organizational citizenship behavior/OCB has a positive effect on employee performance in the General Section of the Regional Secretary. Regency. Jember.

KEYWORDS: leadership; employee commitment; organizational citizenship behavior; employee performance