THE MEDIATING ROLE OF JOB CRAFTING ON THE EFFECT OF PERCEIVED ORGANIZATIONAL SUPPORT ON WORK ENGAGEMENT

ABSTRACT: Showing potential will be easier if employees feel attached to the organization, therefore support from the organization is needed. The Job Demand-Resources (JD-R) theory is the theory most often used to explain work engagement. This study aims to analyze the mediating role of job crafting on perceived organizational support for work engagement. This study was carried out at the Klungkung District Agriculture Office. The total population and sample used were 147 employees, using the saturated sample method where all of the population was sampled. Data collection was obtained by distributing questionnaires. In this study, the inferential statistics used were Structural Equation Modeling (SEM) analysis based on Partial Least Square (PLS). The results show that perceived organizational support has a positive effect on job crafting and work engagement, job crafting has a positive effect on work engagement and can mediate partially (complementary partial mediation) on the effect of perceived organizational support on work engagement. The results of the study can be concluded that the stronger the perceived organizational support, the higher the job crafting which results in increased work engagement. Superiors at the Agriculture Office are expected to provide equal opportunities and opportunities to every employee so that employees feel that there is justice which will make employees develop their abilities by doing job crafting and increasing a sense of attachment to the organization.

KEYWORDS : work engagement, job crafting, perceived organizational support