PROTECTION OF RIGHTS TO THE AGREEMENT FOR THE SUPPLY OF AN APARTMENT CONSUMER FLAT FROM A PROPERTY AGENT

ABSTRACT: Many people believe that apartments are a solution to address the problem of housing shortages. Purchasing apartments is usually done through online transactions involving real estate agents. However, in the process of buying an apartment, real estate agents only provide market information, pictures, and floor plans to consumers. After consumers make reservations and move into the apartments, there are often various negligence issues that result in losses for the consumers. This research aims to determine the legal protection for consumers in apartment supply agreements from real estate agents. The method used is normative juridical research with a legal approach based on legislation and qualitative data collection. The research findings show that legal protection for consumers in apartment supply agreements through real estate agents is regulated in Article 16 and Article 62 paragraph (2) of Law No. 8 of 1999 concerning Consumer Protection. Consumers have the right to claim compensation if they do not receive the rights promised in the marketing conducted by real estate agents. Therefore, it is essential for consumers in apartment purchases to ensure that the building or apartment they are purchasing is safe, intact, and free from any hidden defects to avoid causing losses to the consumers.

KEYWORDS: Apartment, Agent, Property, Consumer, Violation.