THE EFFECT OF TRANSFORMATIONAL LEADERSHIPAND SOCIAL SUPPORT ON ORGANIZATIONAL CITIZENSHIP BEHAVIOUR MEDIATED BY EMOTIONAL INTELLIGENCE IN VILLAGE OFFICIALS IN EAST PRAYA SUB-DISTRICT

ABSTRACT: This study aims to determine the effect of transformational leadership and social support on organizational citizenship behaviour mediated by emotional intelligence in village officials throughout East Praya sub-district. The method used in this research is associative quantitative. The number of respondents in this study were 71 village officials throughout East Praya sub-district. The data collection tool used a closed questionnaire which was processed using the SmartPLS version 3.0 application. The findings in this study indicate that leadership style has no positive and significant effect on organizational citizenship behaviour. While social support and emotional intelligence have a positive and significant effect on organizational citizenship behaviour. In addition, transformational leadership and social support have a positive and significant effect on emotional intelligence. The mediation test shows that emotional intelligence is able to mediate the effect of transformational leadership and social support on organizational citizenship behaviour.

Keywords: Transformational leadership, social support, emotional intelligence, organizational citizenship behaviour, village officials.