Uncategorized – Page 4 – AJHSSR

Uncategorized

June 16, 2026

Internal Business Process Efficiency as a Driver of Financial Performance and Service Sustainability: A Balanced Scorecard Multi-Case Study of Indonesian Hospitals in the JKN Era

ABSTRACT: The implementation of Indonesia’s National Health Insurance (Jaminan Kesehatan Nasional/JKN) through the INA-CBGs prospective payment scheme has restructured hospital financial dynamics, with JKN revenue growing […]
June 15, 2026

Self-Adaptation Among Students at Nurul Madany Islamic Boarding School in the Context of Intercultural Communication: An Analysis Based on Young Yun Kim’s Adaptation Theory

ABSTRACT: This study aims to examine the self-adaptation process of students to the pesantren culture at Nurul Madany Islamic Boarding School. Using a descriptive qualitative approach, […]
June 12, 2026

The Role of Corporate Governance in Driving Energy Transition: A Qualitative Case Study of PT Pupuk Kaltim

ABSTRACT: This study investigates the role of corporate governance in driving the energy transition at PT Pupuk Kaltim, one of South-East Asia’s largest state-owned urea and […]
June 9, 2026

Face-to-Face Service Communication and WhatsApp Media for Customer Complaints at Perumda Tirta Albantani

ABSTRACT : Public service delivery in the clean water sector requires a communication system that is effective, transparent, responsive, and accountable, particularly in handling customer complaints. […]