ABSTRACT: The development of the service industry plays a very important role in the world economy. One type of service company is a freight forwarding company […]
ABSTRACT: The potential of SMEs is not only limited to domestic trading activities, but SMEs in Indonesia who had engaged in export and import. This activity […]
ABSTRACT : In an effort to realize public trust in banks, it is necessary to assess their financial health. It has been regulated in Bank Indonesia […]
ABSTRACT: The purpose of this study is to explain the role of customer satisfaction mediating the effect of perceived value and service quality on customer loyalty. […]
