Effect of Physical Work Environment, Workload, and Compensation on Employee Loyalty at Visesa Ubud Resort

ABSTRACT:The purpose of this study was to determine the effect of physical work environment, workload,and compensation on employee loyalty at Visesa Ubud Resort. Visesa Ubud Resort is a company that providesservices to the general public with five-star lodging facilities in the Ubud area. This research is located in VisesaUbud Resort which is located at Jl. Suweta, Bentuyung Sakti, Ubud District, Gianyar Regency, Bali, Indonesia.The population in this study were 196 employees of the Visesa Ubud Resort. The sample was selected using theSlovin formula and obtained 131 employees as respondents. The analysis technique used is multiple linearregression analysis, classical assumption test, and model feasibility test. Based on the results of the analysis, itshows that the physical work environment has a positive and significant effect on employee loyalty, this showsthat if the physical work environment is getting better, employee loyalty will increase, the workload has anegative and significant effect on employee loyalty, this shows that if the workload is given to employees thehigher the employee loyalty will decrease, and compensation has a positive and significant effect on employeeloyalty, this shows that if the compensation is higher, the employee loyalty will increase.

KEYWORDS : work environment, work load, compensation, employee loyalty