Organizational Commitment Mediate: Servant Leadership and Organizational Justice on Organizational Citizenship Behaviour

ABSTRACT: The purpose of this study was to analyse the effect of Servant Leadership and Organizational Justice on Organizational Citizenship Behavior Mediated by Organizational Commitment in Desa Pramana Swan Villa employees. The population in this study were all 70 employees of Desa Pramana Swan Villa. The sample of this study amounted to 70 respondents. The method of determining the sample using saturated samples. This research uses descriptive analysis techniques. Data were analysed with SEM (Structural Equation Modelling) with the Partial Least Square (PLS) approach. The results showed that Servant Leadership and Organizational Justice had a positive and significant effect on Organizational Citizenship Behaviour. Servant Leadership and Organizational Justice have a positive and significant effect on Organizational Commitment. Organizational Commitment has a positive and significant effect on Organizational Citizenship Behaviour. Organizational Commitment partially mediates the effect of Servant Leadership and Organizational Justice on Organizational Citizenship Behavior. The findings in this study provide implications that to increase employee Organizational Citizenship Behaviour, companies need to pay attention to or create a conducive work atmosphere supported by the psychological and social environment of an employee. Companies are also expected to increase Organizational Commitment by paying attention to employee loyalty values to foster a sense of pride and maintain their membership in the company.

KEYWORDS:Servant Leadership, Organizational Justice, Organizational Commitment, Organizational Citizenship Behaviour