The Effect of Job Satisfaction on Turnover Intention and the Moderating Organization Commitment: Evidence from the Banking Sector.

ABSTRACT :Turnover intention is an individual’s desire to leave the organization. So that employees do not have the desire to leave the company, the company needs to pay attention to the factors that affect turnover intention. The purpose of this study was to determine the role of organizational commitment to mediate the effect of job satisfaction and workload on turnover intention. This research was conducted at Banking sector from Indonesia, west Sumatra. The number of samples taken was 157 employees, with explanatory research. Data collection is done through questionnaires semi primary data through interviews. The research uses the Sekaran-Krejci and Morgan table formula to take sample from Banking sector. Based on the results of the
analysis found that job satisfaction has a positive and significant effect on organizational commitment. Organizational commitment has a negative and significant effect on turnover intention. Job satisfaction has a negative and significant effect on turnover intention.Organizational commitment mediates positive and significantly the effect of job satisfaction on turnover intention. The management of Banking sectoris have to advised to reduce the level of turnover intention by increasing the level of employee job satisfaction by meeting
the needs of employees. Employee organizational commitment is further enchanced by listening to employee aspirations so that employees do not have the desire to leave the company.
KEYWORDS:job satisfaction, organization commitment, turnover intention, the Indonesia banking industry)