The Effect of Workload and Role Conflict on Job Satisfaction Moderated by Cyberloafing in Judges and Clerks of Religious Courts on Lombok Island

ABSTRACT :This study aims to determine how the effect of workload and role conflict on job satisfactionmoderated by cyberloafing, especially in the implementation of the One Day Publish and One DayMinutationprogrammes which are national programmes of the Religious Courts in Indonesia. The research usesquantitative associative causality method. Data was collected using a questionnaire using a likert scale. Thesample in this study were 110 respondents. The data was analysed using the structural equation model (SEM)method in the SmartPLS 3.2.7 application. The results showed that workload has a negative and significanteffect on job satisfaction, role conflict has a negative and significant effect on job satisfaction. However,cyberloafing is unable to moderate the effect of workload on job satisfaction and is also unable to moderate theeffect of role conflict on satisfaction.

KEYWORDS: workload, role conflict, job satisfaction, cyberloafing, judges, clerks, religious courts