The Impact of Work Stress and Digital Literacy on Employee Performance at PT Telkom Akses, Cirebon Area

ABSTRACT :This research aims to analyze the correlation between employee work stress and digital literacy with employee performance at PT Telkom Akses Area Cirebon, both concurrently and partially. Employing a quantitative approach, the study’s objectives are descriptive and causal, adopting a positivist paradigm with a deductive approach to theory development and a survey research strategy. Findings reveal that work stress negatively and significantly impacts employee performance, while digital literacy positively and significantly affects it. Simultaneously, work stress and digital literacy have a positive and significant influence on employee performance. It is anticipated that company management will devise workload management strategies to alleviate work stress and assess the implementation of more efficient digital technology to enhance employee performance.

KEYWORDS -digital literacy, employee performance,job stress, multiple regression analysis, workload management