THE INFLUENCE OF ORGANIZATIONAL SUPPORT AND NONPHYSICAL WORK ENVIRONMENT ON MEMBER PERFORMANCE WITH JOB SATISFACTION AS A MEDIATION VARIABEL IN TKBM SAMUDERA SEJAHTERA COOPERATIVE (KOMURA)

ABSTRACT: Organizational support and a non-physical work environment are essential factors in job satisfaction, leading to optimal performance. However, the author believes a systematic assessment is necessary to obtain accountable results. The author chose TKBM Samudera as the research object because it has long been a cooperative with outstanding performance and a good track record of achievements. The author then used multiple linear regression as the basis of this study and organizational support and non-physical work environment as independent variables and work performance as a dependent variable. Later, work satisfaction becomes a mediation variable. The findings show that organizational support and non-physical work affected work satisfaction and performance.

Keywords: Job satisfaction, Performance, Non-physical environment, Organizational support, Cooperative