The Influence of Transformational Leadership, Competence, And Work Motivation on Employee Performance at The Office of The Integrated License Service and Investment (DPMPTSP) of The Mataram City

ABSTRACT:Objective of the study is to examine the influence of transformational leadership, competence,and work motivation on employee performance. This study uses a quantitative method and is causal associativein nature. This research employs a quantitative methodology. To understand events, researchers that usequantitative research collect numerical data and analyze it using statistical methods. The method used incollecting this data is saturated sampling or census. The definition of saturated sampling or census is a samplingtechnique in which all members of the population are used as samples. This research uses the census method.Multiple linear regression using the SPSS 29.0 tool was used for data analysis in this study. The studyindicatesthat: (1) Transformational leadership has a positive and significant effect on employee performance inemployees of the Mataram City Investment and One-Stop Integrated Service Office. (2) The competence ishigh. Competence does not have a significant effect on employee performance on employees. (3) Workmotivation is high. Work motivation has a significant positive effect on employee. (4) Employee performance ishigh. Respondents who feel very responsible for their work tend to strive to provide the best results. Capacitybuilding programs such as transformational leadership training and development focus more on empowermentprograms, inspirational development, communication skills, and the creation of more innovative workecosystems that can be implemented. Another thing is always adapting and mitigating changes that occur both inthe internal environment such as changes in policies, work systems and mechanisms, and institutions, and in theexternal environment such as assessing and fulfilling expectations of service satisfaction from the provision oflicensing services, as well as the speed of change in information technology.

Keywords -Transformational leadership, competence, work motivation, employee performance