The Influence of Work Discipline, Work Motivation, and Work Environment on Employee Performance at PT Bank Rakyat Indonesia (Persero) Tbk Head Office Division Card and Digital Lending (CDD)

ABSTRACT: Employee performance is a crucial factor in the realization of a company’s overarching vision. Companies undeniably require a pool of capable human resources. PT Bank Rakyat Indonesia (Persero) TbkJakartahead officeand overseeing the card and digital lending division, is a sector dedicated to enhancing the credit card product segment and the Ceria online loan application.This study employed the multiple linear regression method, utilizing the SPSS 25 software tool. The sampling approach applied was the saturated sampling method (census), encompassing all respondents, comprising 40 Supervisors from the BRI company’s head office within the Jakarta card and digital lending division, serving as the research sample.The findings of this study reveal that the work discipline variable exerts a positive and statistically significant influence on employee performance. Similarly, the work motivation variable also exhibits a positive and significant impact on employee performance. Furthermore, the work environment variable plays a constructive and significant role in enhancing employee performance. Notably, the variables of work discipline, work motivation, and work environment collectively exert a positive and significant impact on employee performance when considered simultaneously.

Keywords: work discipline, work motivation, work environment, employee performance