The relationship between work stress and work motivation toward turnover intention: the role of job satisfaction

ABSTRACT: One of the problems that are considered serious in the HRM sector is the problem of turnover intention. This problem is closely related to high labor turnover. The purpose of this study is to test empirically the role of job satisfaction in mediating the relationship between work stress and work motivation on turnover intention. This study uses the subject of CV. Pondok Antik Gianyar, Bali, Indonesia because they havea high turnover problem in theirorganization. The number of samples studied were 53 respondents and selected through a saturated sampling method. The data was collected by conducting interviews and using a questionnaire. The data analysis technique used is path analysis. The results showed that work stress has a positive and significant effect on turnover intention, work motivation has a negative and significant effect on turnover intention. Work stress has a negative and significant effect on job satisfaction. work motivation has a positive and significant effect on job satisfaction. Job satisfaction has a negative and significant effect on turnover intention. Job satisfaction mediates the effect of work stress and work motivation on turnover intention.
KEYWORDS : organizational commitment, perceived organizational support, turnover intention.