THE ROLE OF WORK SATISFACTION MEDIATION ON THE RELATIONSHIP BETWEEN WORK-FAMILY CONFLICT WITH EMPLOYEE PERFORMANCE

ABSTRACT: This research was conducted at Pertiwi Resort and Spa Ubud. The number of samples taken was67 respondents, using the technique of determining the sample saturation because all members of the populationwere used as samples. Data collection was obtained from the distribution of questionnaires. Data analysis usingpath analysis, multiple analysis, and VAF analysis. The results showed that (1) Work-family conflict had anegative and significant effect on job satisfaction, (2) Work-family conflict had a negative and significant effecton employee performance, (3) Job satisfaction had a positive and significant effect on employee performance,(4) Job satisfaction can mediate the relationship between work family conflict on employee performance.Managerial implications of the results of this study are to improve the performance of employees, companies orinstitutions must reduce the level of work-family conflict and increase job satisfaction. Suggestions from theresults of this study are for the company’s management to pay more attention to the time needed by employeesto complete their work to be able to minimize the level of work-family conflict.

Keywords: work-family conflict, job satisfaction, employee performance